At Splender Travels, we deeply value your trust. Your privacy is important to us, and we are fully committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services, whether online, by phone, or in person.
We collect personal information only when necessary to provide the best travel experience for you. This may include:
Your full name
Email address
Phone number
Postal address
Travel dates and destinations
Passport and visa information
Special needs (medical, dietary, accessibility)
Emergency contact information
Billing address and transaction details (Note: Payment processing is handled securely by certified third party providers. We do not store your credit card information.)
IP address
Device and browser information
Pages visited and actions taken on our website
We only collect and use your information with a clear and respectful purpose, such as:
Organizing and confirming your travel arrangements
Communicating important updates before or during your trip
Personalizing your experience based on your interests and preferences
Providing customer support and responding to your inquiries
Fulfilling legal or regulatory obligations
Improving our website, services, and customer care
We will always ask for your consent when required and will never use your data in ways you did not agree to.
We share your information only with trusted partners and service providers involved in delivering your travel experience, such as:
Hotels, airlines, and local guides
Travel insurance and visa service providers
Payment processing services
We do not sell, rent, or share your data for advertising purposes with third parties unrelated to your booking.
Your personal information is treated with the highest level of care and confidentiality. We employ secure systems, encrypted communications, and strict access controls to prevent unauthorized use or disclosure.
You have full control over your personal data. You are welcome to:
Request a copy of the information we hold about you
Ask us to correct or update your data
Request that we delete your personal data, where appropriate
Withdraw consent for marketing communications at any time
To make a request, please reach out to us using the contact details below. We are always happy to assist you.
Our website uses cookies to help us understand how visitors interact with our site and to enhance your browsing experience. You can manage or disable cookies via your browser settings at any time.
We may provide links to other websites for your convenience. Please note that we are not responsible for the content or privacy practices of those external sites. We recommend reviewing their privacy policies separately.
As we serve travelers from around the world, your data may be securely processed in other countries to fulfill your booking and support our services. We ensure these transfers comply with international data protection laws.
We may update this Privacy Policy occasionally to reflect changes in law, technology, or how we operate. Any updates will be published on this page, and we encourage you to review it periodically.
We sincerely welcome your questions, concerns, or feedback regarding this policy or how we handle your information.